AI voice agent pricing that makes sense for small teams.
CX Bridge charges per seat, not per minute. You know what you'll pay before the first call connects. No platform fees, no per-minute surprise bills, no enterprise lock-in.
Starter
Minimum 2 seats. Mix AI and human as needed.
- AI answers on the first ring, 24/7
- Books directly into your calendar (Google, Outlook, PMS)
- Qualifies leads with custom questions
- Seamless handoff to human when needed
- Full call recording and transcription
- CRM sync (HubSpot, Salesforce, Zoho)
- SMS confirmations and follow-ups
- Knowledge base (upload your FAQs)
- BYOC — keep your existing phone number
No annual contract. Cancel anytime.
Growth
Volume discount from 5 seats. Same AI credits ($0.06/min). Dedicated onboarding.
- Everything in Starter
- Outbound predictive dialler
- Skills-based routing & workforce groups
- Supervisor controls (listen, whisper, barge)
- Post-call intelligence & auto-dispositions
- Custom integrations & API access
- Data residency & compliance controls
- Dedicated account manager
- SLA & uptime guarantees
$39/seat from 5 seats. 20+ seats — talk to us.
AI Voice Credits
From $0.06/min (STT + LLM + TTS). Only charged when AI is on the call.
Telephony
BYOC — keep your carrier and rates. Zero markup on minutes.
Human Seats
Same $49/seat for human agents. One dashboard for both.
Enterprise Add-ons
SSO, dedicated infrastructure, custom SLA, data residency.
What does it actually cost?
Real examples for real businesses. No hidden fees, no "contact sales for pricing" — you can calculate your cost right now.
3-person dental practice — ~400 calls/month
| Item | Cost |
|---|---|
| 2 AI seats (handles 90% of calls) | $98/mo |
| AI voice credits (~360 calls × 2.5 min avg) | ~$54/mo |
| Telephony (BYOC — your existing carrier) | $0 |
| Total | ~$152/mo |
Compare: a human answering service for a dental office costs $300–$1,200/month and still puts patients on hold during peak hours.
5-person law firm — ~200 calls/month
| Item | Cost |
|---|---|
| 2 AI seats (intake + after-hours) | $98/mo |
| 1 human seat (attorney on-call escalation) | $49/mo |
| AI voice credits (~180 calls × 3 min avg) | ~$32/mo |
| Total | ~$179/mo |
Compare: Ruby Receptionists starts at $235/mo for 50 minutes. Smith.ai starts at $292.50/mo for 30 calls. Neither qualifies leads or does intake.
8-person real estate brokerage — ~600 calls/month
| Item | Cost |
|---|---|
| 3 AI seats (qualify leads, book viewings) | $147/mo |
| 2 human seats (senior agents for closings) | $98/mo |
| AI voice credits (~500 calls × 2 min avg) | ~$60/mo |
| Total | ~$305/mo |
Compare: hiring one full-time receptionist costs $3,000–$4,000/month in salary alone, and they can't work 24/7 or speak Arabic.
How CX Bridge compares
Per-minute pricing sounds cheap until you do the maths. Here's what the alternatives actually cost at real call volumes.
| Provider | Pricing model | 400 calls/mo cost | Human handoff? |
|---|---|---|---|
| CX Bridge | $49/seat + $0.06/min AI | ~$152 | |
| Retell AI | $0.07–$0.31/min | $70–$310 | No |
| Bland AI | $0.11–$0.14/min + $299–$499 platform | $409–$639 | No |
| Ruby Receptionists | $235–$1,640/mo (by minutes) | $700+ | (human only) |
| Smith.ai | $292.50–$1,170/mo (by calls) | $1,170+ | (human only) |
| Voicemail | Free | $0 | No (80% don't leave a message) |
Virtual receptionist pricing comparison
Searching for virtual receptionist pricing? Here's how CX Bridge compares to hiring a person or using a human-only agency:
| Option | Monthly cost | Hours | Books appointments? |
|---|---|---|---|
| CX Bridge (AI + human) | $100–$200 | 24/7 | Yes, during call |
| Ruby Receptionists | $700–$1,400 | Mon–Fri extended | No (messages only) |
| Smith.ai | $780–$1,950 | Mon–Fri 6am–9pm | Limited |
| AnswerConnect | $350–$900 | 24/7 | No (messages only) |
| Full-time hire | $3,000–$4,000 | 8 hrs/day | Yes |
CX Bridge is the only option that books appointments during the call, works 24/7, and costs under $200/month. See the full virtual receptionist comparison →
Pricing FAQ
What counts as a 'seat'?
A seat is one concurrent agent — AI or human. If you have 2 AI seats, the system can handle 2 simultaneous calls with AI. Additional callers queue or overflow to human agents. Most small businesses need 2–3 AI seats to cover peak hours.
What are AI voice credits?
AI voice credits cover the cost of speech-to-text, the language model (LLM), and text-to-speech for each AI call. The rate is $0.06/minute of AI talk time. You're only charged when the AI is actively on a call — not during hold, transfer, or human agent time.
Do I need to change my phone number?
No. CX Bridge uses BYOC (Bring Your Own Carrier). You keep your existing phone number, carrier, and rates. We connect via SIP URI or call forwarding — no number porting required.
What if a call needs a human?
The AI detects when a caller needs a person — complex questions, emotional situations, or explicit requests. It transfers the call seamlessly to your team with a full context summary. The caller never has to repeat themselves.
Is there a contract or setup fee?
No annual contract and no setup fee. You can start with a 2-week pilot to prove results on your own calls before committing. Cancel anytime after that.
How does CX Bridge compare to a traditional answering service?
Traditional answering services (Ruby, Smith.ai, VoiceNation) charge $5–$15 per call and can only take messages. CX Bridge AI actually books appointments, qualifies leads, answers FAQs from your knowledge base, and transfers complex calls — for a fraction of the cost.
Can I mix AI and human agents?
Yes. That's the core design. You can assign some seats to AI (for routine calls, after-hours, overflow) and some to humans (for closings, complex cases, VIP clients). Both work from the same dashboard with shared context.
See it work on your own calls.
Start a 2-week pilot. One success metric. No annual contract.