CX Bridge

AI Agents

Voice AI agents that resolve, not just respond.

Deploy autonomous AI agents that handle inbound and outbound calls end-to-end. They understand context, take action via function calling, and hand off to humans when needed — all with low-latency voice.

STT → LLM → TTS

Voice Pipeline

20+

Languages

HTTP Tools

Function Calling

Seamless

Handoff

Key Capabilities

Configurable Voice Pipeline

Choose your STT (Deepgram, Soniox, Flux), LLM (Gemini, OpenAI, Vertex), and TTS (ElevenLabs, Sarvam, Cartesia) providers per agent. Switch anytime without code changes.

Function Calling & Tool Use

AI agents can call HTTP APIs mid-conversation — check order status, process payments, book appointments, update CRM records. Define tools with timing policies for natural conversation flow.

Multi-Language Support

Deploy agents in Hindi, English, Tamil, Arabic, and 20+ languages. Language detection and switching happens automatically based on caller preference.

Intelligent Handoff

When conversations exceed AI capability, the agent transfers to a human with full context — call summary, sentiment, customer history. Zero repetition for the customer.

Industry Templates

Pre-built agent templates for Collections, Insurance, Healthcare, E-commerce Support, and more. Customize prompts, tools, and escalation rules per use case.

Real-Time Monitoring

Watch live calls, monitor latency, track resolution rates, and intervene when needed. Full visibility into every AI conversation as it happens.